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Question Number 132575 by nadovic last updated on 15/Feb/21

Hello Tinku Tara, I have a new phone and I am unable to remember the password for my previous account. Is there anyway to help me retrieve it?

$$\mathrm{Hello}\:\mathrm{Tinku}\:\mathrm{Tara},\:\mathrm{I}\:\mathrm{have}\:\mathrm{a}\:\mathrm{new}\:\mathrm{phone} \\ $$$$\mathrm{and}\:\mathrm{I}\:\mathrm{am}\:\mathrm{unable}\:\mathrm{to}\:\mathrm{remember}\:\mathrm{the}\: \\ $$$$\mathrm{password}\:\mathrm{for}\:\mathrm{my}\:\mathrm{previous}\:\mathrm{account}.\:{Is} \\ $$$${there}\:{anyway}\:{to}\:{help}\:{me}\:{retrieve}\:{it}? \\ $$

Commented by mr W last updated on 15/Feb/21

no chance if you havn′t added your email address to that forum user ID.

$${no}\:{chance}\:{if}\:{you}\:{havn}'{t}\:{added}\:{your} \\ $$$${email}\:{address}\:{to}\:{that}\:{forum}\:{user}\:{ID}. \\ $$

Commented by nadovic last updated on 15/Feb/21

Oh that is unfortunate. Anyway, thank you very much Sir.

$$\mathrm{Oh}\:\mathrm{that}\:\mathrm{is}\:\mathrm{unfortunate}.\:\mathrm{Anyway},\: \\ $$$$\mathrm{thank}\:\mathrm{you}\:\mathrm{very}\:\mathrm{much}\:\mathrm{Sir}. \\ $$

Commented by Tinku Tara last updated on 15/Feb/21

If u still have ur old phone where you logged in then you can change password from old phone.

$$\mathrm{If}\:\mathrm{u}\:\mathrm{still}\:\mathrm{have}\:\mathrm{ur}\:\mathrm{old}\:\mathrm{phone}\:\mathrm{where} \\ $$$$\mathrm{you}\:\mathrm{logged}\:\mathrm{in}\:\mathrm{then}\:\mathrm{you}\:\mathrm{can}\:\mathrm{change} \\ $$$$\mathrm{password}\:\mathrm{from}\:\mathrm{old}\:\mathrm{phone}. \\ $$

Answered by Tinku Tara last updated on 15/Feb/21

We don′t take email id be default. In most cases you can proceed with a new user id. Please note that equation you edit offline are not linked to id. They are saved in app and you can save to file or create a backup file containing all equation and shape library that you create

$$\mathrm{We}\:\mathrm{don}'\mathrm{t}\:\mathrm{take}\:\mathrm{email}\:\mathrm{id}\:\mathrm{be}\:\mathrm{default}. \\ $$$$\mathrm{In}\:\mathrm{most}\:\mathrm{cases}\:\mathrm{you}\:\mathrm{can}\:\mathrm{proceed} \\ $$$$\mathrm{with}\:\mathrm{a}\:\mathrm{new}\:\mathrm{user}\:\mathrm{id}. \\ $$$$\mathrm{Please}\:\mathrm{note}\:\mathrm{that}\:\mathrm{equation}\:\mathrm{you}\:\mathrm{edit} \\ $$$$\mathrm{offline}\:\mathrm{are}\:\mathrm{not}\:\mathrm{linked}\:\mathrm{to}\:\mathrm{id}.\:\mathrm{They}\:\mathrm{are} \\ $$$$\mathrm{saved}\:\mathrm{in}\:\mathrm{app}\:\mathrm{and}\:\mathrm{you}\:\mathrm{can}\:\mathrm{save}\:\mathrm{to} \\ $$$$\mathrm{file}\:\mathrm{or}\:\mathrm{create}\:\mathrm{a}\:\mathrm{backup}\:\mathrm{file}\:\mathrm{containing} \\ $$$$\mathrm{all}\:\mathrm{equation}\:\mathrm{and}\:\mathrm{shape}\:\mathrm{library}\:\mathrm{that} \\ $$$$\mathrm{you}\:\mathrm{create} \\ $$

Commented by mr W last updated on 15/Feb/21

what about the issues reported in Q132418 sir?

$${what}\:{about}\:{the}\:{issues}\:{reported} \\ $$$${in}\:{Q}\mathrm{132418}\:{sir}? \\ $$

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